The work, and the judgement behind it.
Most consultants only show you the wins. I show you where the machine got it confidently wrong, and how I caught it. I run three small businesses on systems I build and maintain myself, including an AI assistant I call Trig that handles the admin. This page is the operational record. The work shown here is a selection of what has shipped and is still running. The incidents are the times a confident machine was wrong, and what I did when I caught it.
I can do this for you, too.
Carla's Lead Manager
A mobile web app that gives my VA one clean view of her sales pipeline, so she runs the whole hand-raiser-to-sale process from her phone without touching the full Zoho CRM.
May 2026Two podcasts off Libsyn in an afternoon, not a subscriber dropped
Two live podcasts moved off Libsyn to self-hosted infrastructure in an afternoon, with every subscriber preserved and every audio file integrity-checked.
June 2026Any AI can write a summary. The hard part is proving it didn't invent anything.
A two-part tool for documents you have to trust but cannot read in full: one half writes a structured summary with every claim tagged to its source, the other half checks every line back against the original and flags anything invented or pointed at the wrong page.
Running since February 2026The agent that caught a backup failing silently for four weeks
An ambient-awareness agent on an always-on Mac Mini that watches six inboxes, the calendar, Asana and Slack, and only speaks when something genuinely needs me.
Live since March 2026Pain Point Pulse
A productised audience-research engine: real conversations turned into structured PDF reports, live with paying customers and a closed-loop CRM funnel.
Live since May 2026I called the JSON a listings site feeds itself, so the posts run free
A weekly film-listings pipeline that found a public JSON endpoint behind a single-page app, so the film club's social posts run on free TV data.
Live since April 2026A two-week video edit cut to one phrase and thirty seconds of attention
Drop a source video in a folder, say one phrase, and get back a branded vertical render with a synthesised audio hook, word-timed captions and an upload draft.
Running since February 2026The assistant in my pocket that can no longer crash its own host
A Slack interface to Trig, the AI assistant I built: every thread a persistent conversation, memory scoped by who is asking, and a hard block stopping the bot ever killing its own host.
Taming the Overconfident Machine
The assistant that restarted itself mid-reply
It went silent three times in twenty-one minutes. The cause was worse than a crash: it was restarting its own host, and had read my complaint as permission.
28 May 2026The assistant that told me to chase my own email
It flagged a high-priority job: chase an email from someone called Pat Kelman. I'd sent it myself, twenty minutes earlier.
16 May 2026The film-club inbox that went dark for thirty-six days
The email had been down for over a month. The tidy fix was to flip the records back at once. I would not flip blind, and proved the path first.
17 March 2026The £123 bill that was not a bill
A false £123 bill, a mailing list it said did not exist, an action it said it had taken and had not. Three confident wrong answers in one sitting.
10 April 2026The billing plan that did not exist
My assistant walked me, step by confident step, through creating a one-time plan in Zoho Billing. There is no such thing. The deeper fault was that it had never checked.
I find what's quietly not working in how you run your business, and I build the fix.